Rules and Policies

Welcome to Daily Stop Detailing! Our goal is to provide top-quality automotive detailing services while ensuring customer satisfaction and safety. Please review our policies to understand how we operate and ensure a seamless experience.

General Policies

  1. Service Areas

    • We offer both mobile detailing services and in-shop appointments within our designated service areas.

    • Please confirm your location falls within our service range before booking mobile services.

  2. Booking and Payment

    • All appointments must be scheduled in advance through our website or by contacting us directly.

    • Payment is due at the time of service unless otherwise arranged. We accept cash, major credit/debit cards, and digital payment options.

    • Deposits may be required for premium packages or large-scale detailing jobs.

  3. Cancellations and Rescheduling

    • Cancellations or rescheduling requests must be made at least 24 hours in advance.

    • Late cancellations (less than 24 hours’ notice) may be charged 25% of the scheduled service total (minimum $25).

    • No-shows will be charged a fee equivalent to 50% of the service cost.

Recurring Detailing Services

  1. Commitment Policy

    • Customers who sign up for recurring detailing services must commit to at least two detailing appointments within the agreed schedule (e.g., monthly or quarterly).

    • This policy ensures fair pricing and discourages misuse of discounted rates for one-time services.

    • If the second appointment is not scheduled or completed within the agreed timeframe, the price of the initial service will be adjusted to reflect the standard one-time rate.

  2. Scheduling

    • Recurring appointments can be scheduled in advance or adjusted as needed, provided sufficient notice is given (24 hours minimum).

    • Flexible plans are available to accommodate different schedules and vehicle needs.

Weather Policy

  1. Cold Weather Restrictions

    • Mobile detailing services will not be offered if the temperature is below freezing (32°F) to ensure the safety of your vehicle and our team.

    • If your appointment is impacted by freezing temperatures, we will contact you to reschedule or move the appointment to our in-shop location.

  2. Severe Weather Conditions

    • Mobile services may also be unavailable during severe weather conditions, including heavy rain, snowstorms, or high winds.

    • Customers will be notified as soon as possible to discuss alternative arrangements.

Vehicle Condition

  1. Pre-Service Inspection

    • A visual inspection will be conducted before service begins to document the vehicle’s condition.

    • Any pre-existing damage will be noted and communicated to the customer.

  2. Excessive Dirt or Debris

    • Vehicles with excessive dirt, debris, or pet hair may incur additional fees due to the extra time and resources required.

    • Customers will be informed of any applicable fees prior to service.

Customer Responsibilities

  1. Preparation for Mobile Services

    • Ensure adequate space is available for our team to work safely. This includes driveways, parking lots, or other accessible areas.

    • Provide access to water and power if required for certain services.

  2. Valuables

    • Please remove all personal items and valuables from your vehicle before service. Daily Stop Detailing is not responsible for lost or misplaced items.

Satisfaction Guarantee

  1. Service Quality

    • If you are not satisfied with the results of your detailing service, please inform us immediately. We will make every effort to address your concerns.

    • Rework requests must be made within 24 hours of service completion.

  2. Feedback

    • We value your feedback! Please leave us a review or contact us with any suggestions for improving our services.

Contact Us

For questions or to schedule an appointment, please reach out:

  • Website: www.dailystop.media

  • Email: info@dailystop.media